I see a lot of happy reviews here; I wish that were my experience. To schedule appointments with your client and not notify them that you will not be out there is unacceptable. When the client must contact you to reschedule after two weeks of not hearing from you, that is disappointing. When rescheduled again and no one shows up only to get a phone call nearly 7 hours later to say I have been rescheduled, but that date doesn’t work either but here is the new date…. Frustrated, angry and disappointed probably sums up my experience. When I mentioned my concern for my tree, it was meant with a condescending response and attitude. I contacted Zebra because my tree means something to me and I felt it was worth saving. Clearly it means nothing to you, but saving my tree means something to me.
Thank you for reaching out to me Jason and looking to resolve this matter quickly. It is very much appreciated the effort made and that the company actually cares. Thank you