Landscape management can be both complicated and intimidating if you are just entering the world of property management. Trying to weigh out the pros and cons of each company that gives you a bid can be a painstaking process. We all know about those local mom and pop shops that promise personal care, but you might wonder about their quality of service. Conversely, that larger landscaper might seem like the safer option with their commercial grade equipment and big crews, but the worry about communication could still be there. In any case, choosing the best landscaper is important, as your landscape is the first impression anyone will get of your property. If your hope is to drive revenue for your commercial property, or wow your neighbors, use these criteria to make the right choice.
Credibility and Experience
In making any business decision, the first thing you should check out is the experience of the company in question. While the company does not need to be a metro area legacy with 100 years of family ownership, you just want to avoid red flags. These could be brand new organizations or companies where little to no review is available. Google reviews, Angie’s List, and Houzz can all be great places to start. In the case of Zebrascapes, we have been in operation since 2009, rebranding to our current name and logo in 2015. It is easy to verify our level of experience, as we have over 225 reviews on the aforementioned platforms with a combined rating of 4.5 out of 5. Just a quick google search can drum up this information, and this is a must before signing any landscaping contract. For more in-depth information, testimonial pages like this one can be helpful.
An easy mistake to make in the selection of a landscaper is to choose a company that solely performs work. They may not have the staffing to do more, or they may just put in low effort. While maintenance is important, it needs to be done with a pointed focus and goal in mind. Upkeep needs to be combined with enhancement, and a design that suits your landscape that will drive in business. This could mean that your landscaper has a design department, or just that account managers take the time to walk through your property and discuss your desires. This consultative approach should make you feel like a partner, not just a customer, and is the foundation on which a long-term relationship can grow.
Accessible Management Teams
One of the important questions that you must ask any potential landscaper is how you are able to get in contact with them. So many of our clients that have made the switch to Zebrascapes have complained about working with big box landscapers who treated them like a number. When you have an issue in your landscape, you should be able to contact your account manager, and they should be on top of a solution. This is the way it always has been and always will be at ZebraScapes, because we value your partnership. Consistent communication is a priority and should be for any landscaper you choose.
We design, build and maintain fully functioning yards that meet our client’s needs and exceed their expectations through quality, integrity, efficiency, teamwork, and relationships. Give us a call at (928) 830-4061 today.